Support

Questions about a possible credit, a deadline, or your subscription? Contact CreditClaim support through the channel shown in your account email at launch. For the vendor's own claim decision, always use the official submission procedure in your claim package — CreditClaim cannot submit claims on your behalf without your explicit authorization.

Key limitations

• SLA terms are verified per service, not per vendor brand — one vendor's terms never apply to another of its services.
• Some vendors (for example Twilio in the current registry) have monitored status feeds but unverified SLA terms; no estimate is produced for them.
• A hash proves a recorded document is unchanged; it does not prove a vendor's statements are true or a claim is legally valid.